Terms of use
1. Scope
These terms are between you and Nautiqs Limited, NZBN 9429051554842 (“Nautiqs”, “we”, “us”). They apply when you use our website, join our waitlist, or access the Nautiqs software.
If your organisation has signed a separate agreement with us — a pilot agreement, an order form or a master services agreement — that agreement governs the software, and these terms apply only where it is silent. Where the two conflict, the signed agreement prevails.
Our privacy policy explains how we handle personal information and forms part of these terms.
2. Access and accounts
The website is open to anyone. Access to the software is by invitation during the pilot programme, and is given to a named person at an organisation we have agreed to work with.
Accounts are personal. Do not share your credentials or let anyone else use your account. Tell us promptly if you think an account has been compromised.
If you use Nautiqs on behalf of an organisation, you confirm you are authorised to accept these terms for it.
3. Acceptable use
Use Nautiqs for your own compliance work, and within the law. In particular, do not:
4. Your data and content
Everything you put into Nautiqs stays yours.
You grant us only the permission we need to run the service for you: to store your material, process it, and produce the outputs you ask for. We do not train models on your data, and we do not allow our model providers to do so.
You are responsible for having the right to upload what you upload, including where it contains information about crew or third parties.
5. AI output and professional judgement
Nautiqs drafts, classifies, cites and suggests. It does not decide.
Everything the system produces — a suggested deficiency code, a drafted finding, a gap analysis, an answer with a clause attached — is a draft for a qualified person to review. Responsibility for what you issue, sign, submit or rely on remains with you and your organisation.
Nautiqs is not legal advice, and it is not a substitute for a class society, a recognised organisation, a flag administration or your own professional judgement. Where an answer rests on a document you supplied, we show that and we do not maintain its currency for you.
6. Intellectual property
The software, the website, the Nautiqs name and logo, and the structured regulatory corpus we build are ours or our licensors’. Nothing in these terms transfers them to you.
Conventions, codes and national instruments are the work of the bodies that publish them. Where we hold licensed third-party material, the licensor’s terms apply and we will tell you what they are.
If you send us feedback or a suggestion, we may use it to improve Nautiqs without owing you anything for it.
7. Pilots and trials
During a pilot, Nautiqs is provided as a design partnership. Features may change or be withdrawn, and we may ask for your input on how they work.
You keep everything the pilot produces. Run it alongside your existing process rather than in place of it, and keep your statutory records where you keep them today until you have decided Nautiqs is where they belong.
8. Availability
We aim to keep Nautiqs available and to give notice before planned maintenance. During the pilot programme we do not commit to a service level unless your agreement says so.
Onboard capture is designed to work without connectivity. Records written at sea sync when a connection returns.
We are not responsible for interruptions caused by events outside our reasonable control.
9. Warranties
We provide Nautiqs with reasonable care and skill. Beyond that, and to the extent the law allows, the service is provided as it is, without further warranty.
If you are a consumer, nothing here limits rights you have under the Consumer Guarantees Act 1993 (New Zealand) or the Australian Consumer Law. Those rights sit alongside these terms and cannot be excluded.
10. Liability
Neither of us is liable for indirect or consequential loss, or for loss of profit, revenue, charter hire or anticipated savings.
Our total liability arising out of the service is limited to the fees you paid us in the twelve months before the claim, or one thousand New Zealand dollars where no fees were paid.
Nothing in this section limits liability that cannot be limited by law, including for death, personal injury or fraud.
11. Suspension and termination
We may suspend access where there is a security risk, a serious breach of section 3, or a legal requirement to do so. We will limit any suspension to what is reasonably necessary. We will tell you why, and restore access once the cause is resolved.
Either of us may end a pilot on thirty days’ written notice. Sections 4, 6, 10, 12 and 13 survive.
12. Getting your data out
You can export your records at any time in a structured, machine-readable format, with the evidence attached and the audit history intact.
If you leave, we will provide a full export and then delete your data on request, subject to any retention period the law or your agreement requires. There is no charge for the export.
13. Law and disputes
These terms are governed by New Zealand law, and the New Zealand courts have non-exclusive jurisdiction.
Before either of us starts proceedings, we will each raise the issue in writing and give the other twenty working days to resolve it.
14. General
We may update these terms as Nautiqs grows. The version and effective date at the top tell you which one you are reading, and we will give notice of a material change before it takes effect.
If any part of these terms is unenforceable, the rest continues to apply. A delay in enforcing a right is not a waiver of it.
Notices under these terms may be given by email to the address on your account, or to legal@nautiqs.ai.
These terms and any signed agreement between us are the whole agreement about the software.
Questions about these terms go to legal@nautiqs.ai.